Patient services centre

We can help with with all aspects of outpatient appointments. You can contact us to:

  • cancel or rebook your outpatient appointment
  • request a follow-up appointment
  • ask any question about your appointment, for example: what time is my appointment?

Opening hours

  • Monday to Friday, 9am to 8pm 
  • Saturday, 8.30am to 12.30pm
  • Sunday and bank holidays: closed.

Our telephone lines are quietest in the evening between 6 and 8pm, or on Saturdays.

Contact us

You can contact the centre by calling the number on your outpatient letter or by dialing (023) 8120 and the correct extension below: 

  • cancer care: 8466
  • cardiology: 6068
  • child health: 4477
  • ear, nose and throat: 5237
  • general surgery: 5755
  • maxillofacial: 6100
  • medicine: 6073
  • neurology: 8998
  • neurosurgery: 6067
  • ophthalmology (eyes): 5009
  • trauma and orthopaedics: 6218
  • urology: 5902

Patients can also cancel or rebook outpatient appointments using our online form.