Managing people performance
Course description
The course focuses on the interpersonal skills required for effective staff discussions, which are questioning, listening and giving feedback to manage people and their performance.
Aims and outcomes
Objectives:
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be able to structure and effectively use questions
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understand the techniques of effective listening
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be willing and able to give feedback
Target audience
This course is aimed at any person involved in managing staff including discussions of any kind or being required to provide feedback to staff in a developmental situation. This could include recruitment and selection, appraisals and performance management.
Course date
Course time
Course location
Monday, 24 September 2012
9am to 12.30pm
Tutorial room 2, Education Centre, South Academic Block