Leadership and management

We deliver a variety of management, leadership and interpersonal skills courses for all levels of staff below board level, tailored to ensure that everybody receives the appropriate level of information and support.

Browse the course catalogue or contact us to discuss your requirements. We provide classroom-based, group and one-to-one sessions as well as specialist services such as facilitating the use of psychometric tools.


Types of training offered

Classroom-based training

Classroom-based training is a convenient and cost-effective method of providing training on processes, knowledge, attitudes and skills. A large number of delegates can be trained in each session without the need for specialised equipment or environment. Courses are delivered using a combination of theoretical delivery and practical exercises, which involve all delegates in participation and provide the opportunity for new skills to be practiced. We endeavour to reduce the feeling of one-size fits all and tick-box attendance by involving delegates in the course.

These courses are generally delivered in the training rooms at Southampton General Hospital, but courses can be delivered at other Trust sites or offsite locations as required.

Our management training courses are delivered in partnership with Solent University and so are delivered offsite to allow managers to concentrate on their development for this period of time. Upon completion of the course an accredited qualification, at the relevant level, can be gained which is transferable.

Group sessions

Group training sessions are designed to achieve a stated outcome, agreed with the group leader / sponsor prior to the event.

Sessions can be run in-house or offsite and may include outdoor activity at locations such as Fairthorne Manor or 'The Forest Experience' run by Activate Outdoors near Lyndhurst.

Being offsite brings the benefit of a protected environment away from the workplace and helps break down perceived barriers due to uniform / status, etc. The outdoor locations further enhance this levelling and also allow participants to gain a new perspective of their team members and to investigate personal limitations.

Examples include:

  • Team building, bonding and problem solving
  • Team dynamics and diagnostics using psychometric tools
  • Implementing and managing change

Contact us to discuss how we can help improve your teams' performance. 

One-to-one sessions

We can provide individual or small group training or coaching sessions in response to management requests.

This could include any of the subjects listed on the training website or topics to resolve specific issues, including communication skills or stress management.

If you feel that this one to one support may be helpful for a member of your staff please contact us

Psychometric tools

Psychometric tools use questionnaires based upon different models of the normal range of human behaviour. Individual members of staff complete a questionnaire to give an indication of their personality traits and/or preferred behaviours.

These tools can be used:

  • to help an individual to understand and be more insightful about their own traits and behaviours and to plan how to use that increased self-awareness in their personal development.
  • as part of a team development exercise, to form the basis of discussion about how team members work together or how decisions get made.
  • as part of the selection process when appointing new staff.
  • as part of career management e.g. coaching.

Three psychometric and behaviour analysis tools are available for use with individuals or teams:

  • The Myers-Briggs Type Indicator (MBTI). This is based on Jung’s theory that your personality type gives you preferred inborn behaviours in a given situation but that you can choose to use non-preferred behaviours. Sixteen distinctive personality types are identified and you will see how closely your profile fits to one or more of these types. Receiving feedback about your personality type will enhance your understanding of yourself, your motivations, your natural strengths and your potential areas for growth. It may also enable you to understand others better. It can also be used to support team development.
  • Belbin self-perception inventory or team role inventory.  This assesses how an individual behaves in a team environment. The questionnaire that an individual member of staff completes scores them on how strongly they express traits from nine distinct team roles. The information that an individual gets from the Belbin tool is useful for highlighting strengths that may need to be developed or behaviours that they need to be aware of.
  • Thomas International. This tool creates an individual profile in four dimensions of behaviour with a report on its implications for the member of staff. The report provides an accurate overview of the individual’s behaviour preferences at work and the impact these preferences have on work colleagues. Feedback on the profile will form the basis of discussion about the possibilities for consolidating working strengths and modifying working style for greater effect. It can also be used to support team development.

Our staff are trained practitioners in using pyschometric tools, which means that they have a thorough understanding of how the tools work and are skilled at feeding back the findings to individual members of staff or facilitating discussion in a team about the insights gained. Whichever tool you use, you will always receive the focussed attention of one of our team and the support you need to consider how best to use the understanding the tools offer.

Feedback about psychometric tools

“Really interesting, gave me great insight into the difference between personality preferences and gave some ideas for improving working relationships” (Participant on the Intermediate Management Course)

“The more I understand how different people are, the more it helps me to manage difficult situations” (Participant on the Duty Senior Management Development Programme)

“I’m much more comfortable with me, now – not complacent – just I understand me better” (Individual seeking support in management role)