Day care

At the Hazel Centre, in Countess Mountbatten House, we can offer you a range of day care services and two key support session programmes.

Supporting independence and wellbeing

The first programme is the psychological support day, helping you to maintain a sense of independence and wellbeing. It runs from 10.30am to 3pm. Members of our team will give advice and support, covering practical information on

  • specialist symptom control
  • nursing assessments
  • referrals to other health and social care professionals
  • physiotherapy
  • occupational therapy
  • chaplaincy
  • social work
  • our counselling psychologist’s services.

Sessions are held on alternate weeks. In the first session you will look at what you want to get out of the programme, and we will make an action plan. Our team will work with you to make sure that by the time the sessions are finished, you've got everything you need.

Therapeutic clinic

The second programme is a therapeutic clinic, run as a short course for six weeks. It runs from 10.30am to 2.15pm. It focuses on providing you and your family with information to help you understand the options, support and services that are available to you, enabling you to make your own decisions. This is sometimes described as empowerment.

The programme includes sessions on

  • control of symptoms and nutrition
  • social work and counselling
  • making choices for the future
  • financial and benefits advice from the Citizens Advice Bureau
  • information on local services.

Additional activities and complementary therapies

You can enjoy relaxing complementary therapies available free of charge on both days, including

  • aromatherapy massage
  • reflexology
  • Reiki
  • therapeutic hand care and manicure.

If you enjoy being creative, you will find arts and crafts materials in our well-stocked art room.

Lunch and refreshments

An extensive lunch menu is available and refreshments are provided.

Being referred for a place on the sessions

Referrals can be made by a member of the Countess Mountbatten House team, your GP or community nurse, your hospital consultants or specialist nurses in the community or hospital. Transport can be arranged if needed, please contact us for more information.

Information and resource drop-in service

Sessions are run on Wednesdays, from 2.30 to 4.30pm, and everyone is welcome. The service helps people living with cancer and other life-limiting illnesses, their family members and carers to meet others in a similar situation over a cup of tea in a relaxed environment.

What’s on offer

  • Specialist nursing advice.
  • Access to
    • information about managing illness
    • complementary therapies
    • a Citizens Advice Bureau advisor for help and advice on care provision and financial issues.
  • Advice and support for carers.

Contact the Hazel Centre

If you would like more details about any of the services, you can call us on 023 8047 5544.