Administration Team

Reception
Reception, which is based in the Inpatient Unit, is staffed by a telephonist between 8.30am and 4.30pm, Monday to Friday. Out of hours, telephones are diverted to the ward area. Our full time admissions clerk carries out all clerical duties required by doctors and nurses on the ward, as well as working closely with the telephonist.

Secretaries
Our secretaries provide secretarial support to consultants and members of the multidisciplinary team. They liaise directly with GPs, patients and families, often as a first point of contact, particularly when a referral to CMH is required.

Information technology administrator
The information technology administrator is responsible for developing PalliCare, a computer programme written for CMH. The system records the care given to patients, so that if a patient goes from hospital to home, for example, staff can easily view what has happened before as well as recording their contribution. This ensures continuity of care and enhances communication.