Eye casualty entrance

Eye emergencies

The eye casualty is a specialist emergency department for urgent sight problems and eye treatment.

Our eye casualty is based at Southampton General Hospital and treats over 25,000 patients a year. Find maps, parking and public transport information in the our hospitals section.

In this section

  • What is an eye emergency? 
    Find out when you should come to the eye emergency department and other options for treatment.
  • What happens when I come in?
    Find out more information about what happens when you visit including how you will be assessed, types of treatment and what happens next.

Do not drive yourself to the hospital as many of our patients are given eye drops which can affect your vision. If you are given these you will  not be able to drive home.

Opening hours

The eye casualty is an emergency service and does not operate an appointment service.

  • Monday to Sunday, 8am to 8pm

Outside these hours, please go to the main emergency department. You will be escorted to the short stay eye unit where a nurse will be available to give advice or treatment. A doctor is on call in case of an emergency.

Contact us

If you need advice, please call us on 023 8120 6592.

A nurse will ask you questions to determine how urgent your problem is and will advise you accordingly.

During busy times, it may be difficult for us to answer the phone in a timely manner. In these cases please try again after a few minutes.

Getting here and parking

If you need to visit eye casualty or the eye unit, please park in the blue car park at Southampton General.

The department is located behind Ronald McDonald House, at the bottom of the ambulance slope. There is also a pick up and drop off point located outside the eye unit.