What is an eye emergency?

Our eye casualty unit deals with a range of situations when emergency treatment is needed for the eyes. These can include

  • chemical injury - irrigate the eye well for 10 to 15 minutes before coming to eye casualty
  • sudden loss of vision within the last four to six hours
  • sudden onset of painful red eye
  • injury to the eye.

If you are not sure if your eye condition is an emergency call 023 8120 6592 for advice.

Eye assessment clinic

The unit also runs an assessment clinic for patients who are not true eye emergencies but need an urgent eye assessment within a week. This clinic runs from 8.30am to 4.30pm, Monday to Friday, and from 8.30 to 11.30am on Saturdays and Sundays. If you are given an appointment in this clinic, please bear in mind that the time we give you is a booking-in time. Emergency patients will be given priority, and as a general guide you should allow around two hours for your appointment. These times may be longer or shorter depending on the number of emergencies attending.

If you have had a problem for more than 48 hours please contact your GP first.

Please be aware that if you attend without an appointment during a busy time, and the triage nurse assesses your condition as non-urgent, you may be given an appointment for another day or advised to see your GP or optician.