The referral process

All new referrals are triaged by a clinician. Please read our meet the team pages for a summary of which staff members hold specialist clinics and the geographic areas we cover. Referrals and advice requests may result in:

  • a clinical appointment
  • an advice letter being sent to the patient and/or referrer
  • telephone contact with the patient or referrer

If you are unsure whether to refer, please telephone the department on 023 8120 6170 during office hours (8am to 4pm) and ask to speak to a member of the clinical team. We will be pleased to answer any general or referral queries.

Urgent referrals 

All urgent referrals, such as those involving an on-going pregnancy, should be emailed to UHS.GeneticsTeam@nhs.net from another nhs.net email account (to remain secure) with URGENT in the subject line. Prenatal referrals should be marked for the attention of Dr Diana Wellesley, prenatal consultant lead.

Ward referrals

We are currently developing a dedicated ward referral form. In the meantime, please telephone the department on 023 8120 6170 during office hours (8am to 4pm) to speak to a member of the clinical team.

Request forms for genetic tests are available on the Wessex Regional Genetic Laboratory website.

GP referrals 

In line with national requirements, all referrals from NHS GPs need to be made using the e-Referral System (eRS). The UHS clinical genetics team will not accept referrals from NHS GPs outside of eRS, with the exception of GPs located in regions not connected to the NHS eRS.

UHS clinical genetics offer three services on eRS: Genetics - cancer; Genetics - general (non-cancer); and Genetics - familial hypercholesterolaemia. For full guidance on the referral criteria for these services, please consult the directory of services.

Please note that all requests for advice should also be sent as referrals through eRS.

If you require advice on how to upload referral documentation to eRS or have any queries related to the eRS system please call 0300 123 5678 or email training.scwcus@nhs.net.

Non-GP referrals (or GP referrals outside of eRS regions)

Send referrals via secure email to UHS.GeneticsTeam@nhs.net from another nhs.net email account to remain secure or post to:

Wessex clinical genetics service
Mailpoint 627
G level
Princess Anne Hospital
Coxford Road
Southampton
Hampshire
SO16 5YA

Cancer genetics referrals

For all cancer referrals please provide:

  • Clinical information (including histology reports) for your patient if they have had cancer
  • A completed family history enquiry form filled out by your patient
  • Clinical information about relatives if appropriate (for example genetic test reports for relatives).

We will require this information  in order for us to triage the referral appropriately. For further information see cancer genetics.

General genetics (non-cancer) referrals

Please provide as much clinical and family history information as possible in your referral in order for us to triage the patient appropriately. For further information see general genetics.