Bereavement care and support

Bereavement care services - information for familiesAt UHS we recognise that care for our patients and their families continues even after death. The experienced bereavement care team at Southampton General Hospital provide a caring and compassionate service, offering support and reassurance, information and guidance. We also facilitate the donation of tissues for transplantation which are used to enhance many hundreds of lives every year.

Working closely with our clinical colleagues, we coordinate the completion of the medical certificate of cause of death and gather together the patient’s non-valuable possessions, which can all be collected from the bereavement care office.

Whilst we endeavour to have the medical certificate of cause of death ready on the next working day following a death, this is not always possible. It is therefore important to make an appointment before coming to the bereavement care office. 

Where a death is reported to the Coroner and he decides that a post mortem examination is needed, you will not receive a medical certificate of cause of death from the hospital. The bereavement care team will keep you informed and continue to support you in any way we can.

Contact us

The bereavement care office can be contacted on 023 8120 4587 and is open Monday to Friday (excluding bank holidays) 9am to 1pm, and 1 to 4.30pm.