Visitors and families

Visitors are very welcome. The normal visiting times are 3pm till 8pm, with some variations depending on the ward. Please check before you set off.

We ask that you keep the number of visitors to two at any one time, as a large number of visitors may disturb other patients. Children from your own family may visit as part of this number, but it is usually advisable not to bring very young children.

If you have any problems with these guidelines please speak to the nurse in charge who may agree to make an exception.

It would also be helpful if any chairs moved around could be returned to their original place when visitors leave. In exceptional circumstances, following discussion with ward staff, members of your family may stay overnight in the hospital.

Smoking

UHS is a smoke free site. Please use the designated shelters on the boundaries of the site.

Mobile phones

Please switch these off when you are within the hospital as they can interfere with hospital equipment

Flowers

Please check with the ward before sending flowers as some do not allow them, such as Intensive Care.

Shops, catering and facilities

Each location has different facilities. Visitors to the Princess Anne Hospital can also use the facilities at Southampton General Hospital, which is a very short walk across the road.

Directions

Please ask at the reception areas at the main entrances to each hospital or ask the volunteer guides (dressed in blue jackets) who are near the main entrances to Southampton General and Royal South Hants hospitals. For directions to the hospital locations and parking and transport information, see

Post

Post is delivered to the wards twice a day. Please write clearly the full name of the patient and their ward, and include your return address.  If the patient has been discharged we will try to forward the item, but if we can't we will return it to you.

Parent and child changing facilities

  • Southampton General Hospital - C level, east wing, off the stairwell.
  • Princess Anne Hospital - E level outpatients department.
  • Royal South Hants Hospital - B level.

Fire drill

Our fire alarms are tested once a week when you will hear intermittent bells ringing for about 20 seconds.

In the unlikely event of a real fire the alarm bells will ring continuously until the area has been made safe. An intermittent ring means there is a fire in an area near you. In both cases please follow the advice of staff who have been trained in fire safety. If you discover a fire, please contact a member of staff or go to the nearest break glass point and raise the alarm.

See also