The chaplaincy team consists of chaplains and volunteers, and is available to support you during your time in hospital, as well as your family and any carers you may have. The team provides a caring, confidential listening ear to everyone who wants to talk through their experience, whether they have a specific religious faith or not.
Spiritual care: looking after the whole person
Chaplains are available if you require spiritual care in the broadest sense of the word. This involves listening to, and being alongside you, if you have experienced loss, fear, distress or anxiety.
We are also available if you require specific religious care. We offer prayer, the Christian sacraments, or we can contact a faith representative on your behalf. The chaplaincy team has contacts with many faith leaders in the local community and where required – we will do our utmost to find the appropriate support for you.
The chaplaincy team also provides support and a listening ear for staff and for the organisation as a whole. We are available for consultation and advice on all matters related to spiritual and religious care within UHS.
“I just wanted to say how much I appreciated your visits. I was in shock at the time and pretty low but I felt you didn't come with a predetermined package to deliver, but you met me where I was and you sensed what I needed. I still remember what you said, so that tells you how significant it was!”
How to contact the chaplaincy team
We are pleased to visit you, whether you have been referred by staff, relatives, local faith communities or by yourself, and we provide a 24 hour on call service across the Trust.
There is a named link chaplain for each clinical area, and whilst all members of the team visit everywhere in the hospital, link chaplains take a particular responsibility for visiting and working alongside staff in their areas.
For non-urgent requests, please contact us on 023 8120 8517. Please leave a message on the answerphone if no one is available to take your call. We will try to respond to your request within 24 hours unless otherwise negotiated with you.
Urgent requests are usually only referred by staff, and these are made via the switchboard (023 8077 7222). They will need to ask the operator to page the duty chaplain and state if you require the Roman Catholic duty chaplain.
" ... it was very helpful of you to spend to time with us, at a late hour, alert to the situation and listening with much care and sensitivity and your help at a distressing time was really very much appreciated – thank you so much.”