Your feedback

We're determined to offer you the best possible service, and know there's always room for improvement. Your feedback can help us to identify areas of excellence, and areas where we could improve.

Send us your feedback, positive or negative, by emailing You can also telephone us on 0300 123 3937.

Find out more in our have your say leaflet.

What people have said about us

  • "I am very happy with the service; I never have to remember to book an appointment, I am always sent a reminder.”
  • "I am very happy with the service provided and have never had any problems; I have been having this done for many years. [The screening staff were] very friendly and made you feel very comfortable and at ease.”
  • "Very good thank you, informative and very helpful and caring professional who saw me. Ten out of ten.” 
  • "I am very happy with the local screening service here at my GPs.”
  • "I was very satisfied, the examiner was a first class person, made me feel at ease at all times.”
  • "The service provided was/is flawless and highly competent.”
  • "Lovely young man who looked after me, no improvements required.”
  • "I consider the service good - if it’s not broken - don’t fix it!”

Patient surveys

You can see the results from our latest survey here.