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Current restricted access

COVID-19 symptoms

If you have a new continuous cough, a high temperature, or a loss or change to your sense of smell or taste, do not come to our hospitals. Stay at home and follow the national advice.

More advice is available on the government website.

As we go into winter we are more at risk from passing on other viruses including respiratory illnesses and norovirus. Please do not come to our hospitals to visit if you are displaying any symptoms.

Face coverings for patients and visitors

In line with government guidance visitors and outpatients must wear a face covering or face mask, unless exemptions apply, when they attend the University Hospital Southampton sites. 

Please remember masks alone will not protect against COVID19.

It is important to maintain two metre social distancing measures and all patients, visitors, staff and anyone else coming to our sites should be aware of the importance of infection prevention and carry out regular hand hygiene.

Latest visitor restrictions - updated October 2021

University Hospital Southampton NHS Foundation Trust continues to take all necessary precautions to protect patients and staff from coronavirus (COVID-19) and other virus such as respiratory illnesses and norovirus that circulate in winter.

This includes restricted access to our hospitals, including Southampton General Hospital, Southampton Children’s Hospital and the Princess Anne Hospital.

Careful visiting policies remain appropriate while coronavirus continues to be in general circulation and organisations can exercise discretion where COVID rates are higher. The health, safety and wellbeing of patients, staff and communities remains the priority.

The Trust has reviewed the updated guidance and its arrangements for visiting and in order to continue to protect patients and staff in University Hospital Southampton (UHS), visiting will continue to be restricted but will remain under ongoing review. Whilst we are permitting visitors in certain circumstances which are outlined below, entry to the hospital must still be agreed and arranged with the relevant ward manager/matron prior to attending.

Visiting how has now been extended to:

  • A visit to a patient from a family member/friend/carer when the patient has first been admitted to hospital (within the first 24-48 hours). This will help us to support accurate patient assessment, early care planning and to build relationships between families and clinical teams.
  • Visits to inpatients who have been in hospital for over seven days. Up to three visits per week may be permitted at the discretion of the ward leader/clinical/healthcare teams for the emotional and psychological wellbeing of the patient and the family. This must be arranged prior to attending.

Inpatient visiting will continue to be limited to one visitor for one hour (except parents/guardians supporting a child patient during their stay in hospital or carers supporting an adult patient). One person may be accompanied in circumstances where needed. For example, with an elderly relative or children aged younger than 16 who are visiting a parent may be accompanied by an adult.

UHS appreciates and understands that restrictions across the majority of day-to-day life have now been relaxed. However, the hospital must remain under tighter restrictions due to the vulnerability of patients and our commitment to protecting patients, staff and visitors alike. Your help is incredibly important with this, and you can do that by following the guidance set out on these pages.

Exceptions to restricted access will be:

  • If you are a patient with an appointment at our hospitals
  • If you are a patient requiring emergency care or maternity services
  • For compassionate visitation (in consultation and with prior approval with ward via ward lead)
  • To provide mobility or carer support for a patient
  • To support someone with a mental health issue such as dementia, or a learning disability or autism, where not being present would cause the patient to be distressed. This also includes carers outside of the hospital who provide care for patients with complex health needs.
  • To support a pregnant partner through antenatal and scan attendances, induction of and during labour and through the postnatal period.
  • One parent/guardian to accompany a child patient
  • To assist a patient with communication difficulties and/or to meet a patient's emotional, spiritual or religious care needs

Once a visit has been arranged, please wear a face covering unless exempt, maintain social distancing at all times and sanitise your hands as often as possible. We also encourage that a negative lateral flow test result be recorded before visiting.

You must not visit:

  • If you are showing symptoms of coronavirus, other respiratory viruses or symptoms of viral gastroenteritis, even if these symptoms are mild or intermittent, due to the risk that they pose to others. This is extremely important for infection prevention and control.
  • If you have been in contact with someone with symptoms of COVID-19 in the last 10 days and meet the legal requirement to self-isolate or have a confirmed case of COVID-19.

We recognise how important it is for our patients and their loved ones to stay in touch during this difficult time. For more information on how you can do this, view our page on staying connected here.


All patients and visitors will be asked about health and coronavirus symptoms before being permitted access into the hospitals

Patients attending an appointment will also be asked to provide the appointment letter before being allowed to access the site.

Patients should not arrive early for appointments. If arriving by car, any accompanying persons that aren’t required for mobility purposes should wait in the car.

Checkpoints will be manned by staff and in operation at relevant entrances. Visitors should maintain social distancing while waiting in a queue for screening before entry into the trust.

Patient entry points

The primary entrances for all patients and visitors will be the main entrance to Southampton General and main pedestrian entrance and ambulance entrance to the Princess Anne.

Other entry points remaining open will only admit patients for that particular service and will be:

  • Eye unit and eye casualty
  • Radiotherapy

These entrances will also have checkpoints screening visitors.

The emergency department entrance will remain open as usual for patients requiring emergency care.

Compassionate visitation

Please call and discuss with the ward any requests for compassionate visitation. Visitation will only be granted in exceptional circumstances by the ward lead.

If patients or visitors are unsure whether they should access the trust, please contact the patient advice and liaison service (PALS) on 023 8120 6325 or (email preferable).

For staff

All staff will be required to show ID badges when entering each hospital and will be required to use designated staff entrances.

Staff entrances at SGH are:

  • North Wing (C level)
  • West Wing (B level)
  • Neuro (B level)

PAH staff will use the main entrances on D and E level.

We would like to thank everyone for their support and advise people to continue to follow the latest national updates via Public Health England and the NHS website.

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