Patients rate Princess Anne Hospital among best in country

Southampton’s Princess Anne Hospital has been rated one of the most recommended in the country by patients, families and visitors in a national survey.

For the first time, the annual Dr Foster Hospital Guide, which provides comprehensive assessments of all UK hospitals, analysed patient and public comments made online via Patient Opinion and NHS Choices, where people give feedback about care and indicate whether or not they would promote a hospital to others.

While only 58% of people quizzed nationally would recommend their local hospital, 79% of those who gave their opinions on the Princess Anne said they would want to see their family and friends treated there – placing it among the country’s top 15 hospitals.

“It is a tremendous endorsement of the quality of our staff and the outstanding care we provide to patients from across the south of England that we are valued by such a large proportion of visitors,” said Dr Alyson O’Donnell, divisional clinical director for women and children at University Hospital Southampton NHS Foundation Trust.

“We are constantly looking for ways to improve the experience for our patients, their families and visitors and it gives every member of staff great satisfaction to see those efforts rewarded through strong public confidence, but our aspiration is to reach 100%.”

The Princess Anne Hospital hosts specialist services in obstetrics, gynaecology and neonatal medicine and provides regional services in fetal and maternal medicine, gynaecological cancer, urology, breast services and infertility.

Posted on Wednesday 30 November 2011