Your appointment help
Find your hospital and NHS numbers
Your hospital and NHS numbers can be found below your name and address in the top left hand corner of your appointment letter.
Your hospital number will consist of seven numbers.
In this example you would enter 8888888 in the hospital number textbox.
Find the clinic code
The clinic code can be found in the bottom right hand corner of your appointment letter.
The code can be made up of letters and numbers and will be wrapped in brackets.
In this example you would enter ADC0SG in the patient clinic code textbox.
Find the last 4 digits of the clinic telephone number
The telephone number for your clinic can be found in the section of your letter that tells you how to cancel your appointment, before the parking instructions.
Match the last four digits of the clinic telephone number on your letter with a number from the drop-down list.
In this example we would need you to select 5150 in the drop down list for the last 4 digits of the clinic telephone number.