Restricted access across University Hospital Southampton sites

Face covering

University Hospital Southampton NHS Foundation Trust continues to take all necessary precautions to protect patients and staff during the coronavirus (COVID-19) outbreak.

As part of this process we began to reduce visitors to our hospitals – Southampton General Hospital, Southampton Children’s Hospital and the Princess Anne Hospital – two weeks ago.

We have now taken the decision to restrict site access completely. The only exceptions to this will be:

  • If you are a patient with an appointment at our hospitals
  • If you are a patient requiring emergency care or maternity services
  • For compassionate visitation (prior approved with ward via ward lead)
  • To provide mobility/carer support for a patient
  • To support someone with a mental health issue such as dementia, or a learning disability or autism, where not being present would cause the patient to be distressed
  • One parent to accompany a child patient.

If you are visiting in the above exceptional circumstances, please bring a face covering with you.


All patients and visitors will be asked about health and coronavirus symptoms before being permitted access into the hospitals and temperature checks may be taken.

Patients attending an appointment will also be asked to provide the appointment letter before being allowed to access the site.

Patients should not arrive early for appointments. If arriving by car, any accompanying persons that aren’t required for mobility purposes should wait in the car.

Checkpoints will be manned by staff and in operation at relevant entrances. Visitors should maintain social distancing while waiting in a queue for screening before entry into the trust.

Patient entry points

The primary entrances for all patients/visitors will be the main entrance to Southampton General and main pedestrian entrance and ambulance entrance to the Princess Anne.

Other entry points remaining open will only admit patients for that particular service and will be:

  • Eye unit/eye casualty
  • Radiotherapy.

These entrances will also have checkpoints screening visitors.

The emergency department entrance will remain open as usual for patients requiring emergency care.

Compassionate visitation

Please call and discuss with the ward any requests for compassionate visitation. Visitation will only be granted in exceptional circumstances by the ward lead.

If patients or visitors are unsure whether they should access the trust, please contact the patient advice and liaison service (PALS) on 023 8120 6325 or (email preferable).

For staff

All staff will be required to show ID badges when entering each hospital and will be required to use designated staff entrances. Checkpoints will be in place.

Staff entrances at SGH are:

  • North Wing (C level)
  • West Wing (B level)
  • Neuro (B level)

PAH staff will use the main entrances on D and E level.

We would like to thank everyone for their support and advise people to continue to follow the latest national updates via Public Health England and the NHS website.

Posted on Thursday 26 March 2020