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UHS maternity and neonatal service Badgernotes guide

Description
Your digitalpregnancy care record BadgerNotes What is BadgerNotes? BadgerNotes is an easy-to-use online platform and app that gives pregnant women access to their maternity notes at any time. It works alongside the BadgerNet system used by midwives and doctors. What BadgerNotes lets you do • View your maternity notes on your phone, tablet or computer • Check upcoming appointments and receive reminders • See test results and important updates • Read personalised pregnancy information based on your stage of pregnancy • Upload your birth plan and preferences • Complete questionnaires (where available) • Keep everything secure, digital and in one place — no more carrying paper notes Why it’s helpful • Up-to-date information available whenever you need it • Helps improve communication with your maternity team • Reduces the chance of missing information or documents • Makes your pregnancy journey more convenient and organised How to get the Badgernotes app Download the Badgernotes app on Apple store or Google play Or use the web browser www.badgernotes.net 3 Before you begin 7 8 You will need: • The account activation phrase emailed to you • The email address that you shared with us during your self-referral • Your mobile phone to receive the verification text via the number you shared with us at time of your self-referral 4 Logging in When you open the BadgerNotes app, you will see the opening screen with a create account button to create an account and a smaller link to login if you already have an account from a previous pregnancy. • If you tap create account, you will be asked to confirm your email address and your account activation phrase • When you press the Next button, you will be asked to agree to BadgerNotes Privacy Policy and Terms and Conditions. • If you tap Log In you will be taken to the login screen, where you can login using your existing email and password, or by using your NHS login. 5 Setting the language You can change the language displayed in BadgerNotes from the top right of the opening screen. 1 2 • Tap the Eng button to select a different language. • A Change language dialogue box will appear. If you tap English a list of other supported languages are displayed. 1 If you’re already logged in If you’re already logged in, you can still change the language. • Open the menu by tapping the menu button, then tap English 3 • A Change language dialogue box will appear. If you tap English a list of other supported languages are displayed 4 . • The supported languages are: English, Welsh, Polish, Punjabi, Bengali, Spanish, Portuguese, Romanian, Lithuanian, Somali, and Maori. 3 4 6 Have you used Badger Notes or Maternity Notes previously? You can add your new care record to your existing account; you need to keep using your existing login details or choose forgotten password to rest the account. • Log in using your existing password • Tap the menu icon in the top left-hand corner to open the menu 9 Enter the account activation phrase that has been provided by your midwife. This will add your current pregnancy. Once the account is activated you will see the option appear under care records. Complete your pre- booking questionnaire Your community midwife will ask you to complete this before she meets you for your booking appointment. This can be revisited and updated until the day of your booking appointment. 7 Care plan The care plan section is a week-by-week timeline of your pregnancy, and the information personalised after your booking appointment Learn about your baby’s development • View reading recommended by your midwife by tappin1g5the 16 Reading label • Learn about what might happen each week 14 • View your booked appointments Write a personal diary entry and add a photo Maternity record The maternity record section contains information recorded by those looking after you in your pregnancy 15. The antenatal care summary report will grow into a chronological record of some of your pregnancy key events. • View information from your medical record • View who is in your care team 16 8 Conversations Share your thoughts and questions about your antenatal care, birth plan and postnatal care to your midwife – they will review this at your next appointment. Select the Conversations tab and select either: - Antenatal support conversation - Postnatal support conversations 19 20 - Birth plan Library Select the Library tab in the bottom right hand corner 19 to view our hospital’s library of pregnancy leaflets, videos and links to verified web pages. We have some leaflets in different languages. As more multilingual leaflets become available, we’ll add them. For National Leaflets, select your preferred language at the top of the screen to see which leaflets are available in that language. 20 9 If you need help with the BadgerNotes app Visit www.badgernotes.net/help for troubleshooting and advice. If this doesn’t solve your problem, contact your midwife. If you need this guide in another format If you require this guide in another format, such as a different language email:uhsdigitalmaternity@uhs.nhs.uk University Hospital Southampton NHS Foundation Trust Tremona Road, Southampton Hampshire, SO16 6YD www.uhs.nhs.uk
Url
/Media/UHS-website-2019/Docs/uhs-maternity-and-neonatal-service-badgernotes-guide.pdf

UHS maternity and neonatal service Badgernotes guide

Description
Your digitalpregnancy care record BadgerNotes What is BadgerNotes? BadgerNotes is an easy-to-use online platform and app that gives pregnant women access to their maternity notes at any time. It works alongside the BadgerNet system used by midwives and doctors. What BadgerNotes lets you do • View your maternity notes on your phone, tablet or computer • Check upcoming appointments and receive reminders • See test results and important updates • Read personalised pregnancy information based on your stage of pregnancy • Upload your birth plan and preferences • Complete questionnaires (where available) • Keep everything secure, digital and in one place — no more carrying paper notes Why it’s helpful • Up-to-date information available whenever you need it • Helps improve communication with your maternity team • Reduces the chance of missing information or documents • Makes your pregnancy journey more convenient and organised How to get the Badgernotes app Download the Badgernotes app on Apple store or Google play Or use the web browser www.badgernotes.net 3 Before you begin 7 8 You will need: • The account activation phrase emailed to you • The email address that you shared with us during your self-referral • Your mobile phone to receive the verification text via the number you shared with us at time of your self-referral 4 Logging in When you open the BadgerNotes app, you will see the opening screen with a create account button to create an account and a smaller link to login if you already have an account from a previous pregnancy. • If you tap create account, you will be asked to confirm your email address and your account activation phrase • When you press the Next button, you will be asked to agree to BadgerNotes Privacy Policy and Terms and Conditions. • If you tap Log In you will be taken to the login screen, where you can login using your existing email and password, or by using your NHS login. 5 Setting the language You can change the language displayed in BadgerNotes from the top right of the opening screen. 1 2 • Tap the Eng button to select a different language. • A Change language dialogue box will appear. If you tap English a list of other supported languages are displayed. 1 If you’re already logged in If you’re already logged in, you can still change the language. • Open the menu by tapping the menu button, then tap English 3 • A Change language dialogue box will appear. If you tap English a list of other supported languages are displayed 4 . • The supported languages are: English, Welsh, Polish, Punjabi, Bengali, Spanish, Portuguese, Romanian, Lithuanian, Somali, and Maori. 3 4 6 Have you used Badger Notes or Maternity Notes previously? You can add your new care record to your existing account; you need to keep using your existing login details or choose forgotten password to rest the account. • Log in using your existing password • Tap the menu icon in the top left-hand corner to open the menu 9 Enter the account activation phrase that has been provided by your midwife. This will add your current pregnancy. Once the account is activated you will see the option appear under care records. Complete your pre- booking questionnaire Your community midwife will ask you to complete this before she meets you for your booking appointment. This can be revisited and updated until the day of your booking appointment. 7 Care plan The care plan section is a week-by-week timeline of your pregnancy, and the information personalised after your booking appointment Learn about your baby’s development • View reading recommended by your midwife by tappin1g5the 16 Reading label • Learn about what might happen each week 14 • View your booked appointments Write a personal diary entry and add a photo Maternity record The maternity record section contains information recorded by those looking after you in your pregnancy 15. The antenatal care summary report will grow into a chronological record of some of your pregnancy key events. • View information from your medical record • View who is in your care team 16 8 Conversations Share your thoughts and questions about your antenatal care, birth plan and postnatal care to your midwife – they will review this at your next appointment. Select the Conversations tab and select either: - Antenatal support conversation - Postnatal support conversations 19 20 - Birth plan Library Select the Library tab in the bottom right hand corner 19 to view our hospital’s library of pregnancy leaflets, videos and links to verified web pages. We have some leaflets in different languages. As more multilingual leaflets become available, we’ll add them. For National Leaflets, select your preferred language at the top of the screen to see which leaflets are available in that language. 20 9 If you need help with the BadgerNotes app Visit www.badgernotes.net/help for troubleshooting and advice. If this doesn’t solve your problem, contact your midwife. If you need this guide in another format If you require this guide in another format, such as a different language email:uhsdigitalmaternity@uhs.nhs.uk University Hospital Southampton NHS Foundation Trust Tremona Road, Southampton Hampshire, SO16 6YD www.uhs.nhs.uk
Url
/Media/UHS-website-2019/Docs/Services/Maternity/UHS-maternity-and-neonatal-service-Badgernotes-guide.pdf

The Hospital Communication book

Description
The Hospital Communication Book Helping to make sure people who have difficulties understanding and /or communicating get an equal service in hospital Talking clearly Using Signing Visual Impairment Hearing loss Developed on behalf of The Learning Disability Partnership Board in Surrey Using Pictures and Symbols Introduction and Contents This communication book has been developed on behalf of The Learning Disability Partnership Board in Surrey. The Partnership Board funded the Access To Acute Hospitals Project which aimed to help make sure that people with a learning disability had the right support when they used acute hospital services. The biggest barrier to people receiving the right support was found to be communication. This book aims to help hospital staff in 2 ways, and contains 2 sections. • Section 1 - To give acute hospital staff basic information about the communication needs people may have • Section 2 - To be a practical communication tool people can use to help communicate together. Section 1 - Information Pages • Page 3 - Communicating with speech • Page 4 - Supporting people with visual impairments • Page 5 - Supporting people with a hearing loss • Page 6 - Using Signing • Page 7 - Examples of useful signs • Page 8 - Using photos, pictures, and symbols These pages aim to explain some of the key communication issues for people with learning disabilities. Also to give you advice and practical tips on how to communicate clearly with people with learning disabilities, and other people who may have difficulties communicating. Section 2 - The Picture, Symbol, Photo Toolkit • Page 9 - Drinks • Pages 16, 17, 18 - Procedures • Page 10 - Food • Pages 19 & 20 - Body parts • Page 11 - People • Page 21 - Full Body • Page 12 - Personal things • Page 22 - Nil by Mouth • Page 13 - Personal care • Page 23 - Places • Page 14 - Symptoms • Page 24 - When Do I Go Home ? • Page 15 - Degree of Pain These are practical pages of pictures you can use to offer people choices, explain to people what is going to happen, and help them to communicate to you. Please read page 8 before using the pictures with people as this gives important advice on how to use them. Bear in mind not everyone will be able to recognise the meaning of all the pictures. They can help to back up what you are saying, and clue people in. We are keen that you use this book in anyway you feel can improve a person’s experience whilst in hospital. You may find it useful to photocopy some of the pages to use seperately. For example the ‘Nil by Mouth’ page can be copied to be displayed above a person’s bed. To respect the copyright of Rebus, PCS, Makaton, Change Picturebank and Photosymbols graphics please do not reproduce these pages for any other purposes. The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Widgit Rebus symbols used with permission from Widgit Software Tel: 01223 425558 Many thanks to the Building Links Group from Bentley Day service for helping to choose the symbols used. Page 2 Communicating Clearly with Speech We usually talk too fast People don’t understand all the words we use It takes more time for many people to process the words they hear. This is true for many people with a learning disability. And also true for all people when they are feeling anxious Use everyday words wherever you can. Use short simple sentences. Have only one idea in a sentence. You may have a much larger vocabulary than the person you are communicating with Use very Literal Language When people are talking to us we understand much of their meaning by their tone and body language. Also, we often talk using abstract phrases rather than accurate words. Look at these phrases. I’ll give you a bell later The doctor’s doing her rounds He can’t see the wood for the trees Some people will be less skilled at interpreting abstract language. They take a more literal meaning from words, and can get confused. Some people with a learning disability may only pick up key words in a sentence. This means they may only take in one, two, or three words of your sentence. For example : Unfortunately due to complications it‛s not possible for you to go home yet, we may know more tomorrow home tomorrow It’s important to make sure the person has understood the main idea of your message DON’T SHOUT - IT’S RUDE, AND DOESN’T HELP COMPREHENSION !!!! Using gestures helps Gestures and facial expressions give visual clues about the meaning of what you are saying, as well as slowing down the pace of your speech The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 3 Supporting People with Visual Impairments There are around 23,000 people in the UK who have a severe loss of both sight and hearing. About 200,000 have less serious dual sensory loss. “In the UK 17,000 people with sight problems use a white cane. Another 5000 use guide dogs. There are many more who need help with their everyday living”. Be aware how you explain things. We often talk in a very visual way. For example when asked where the toilet is “the green door on the right” is not a helpful answer! If you are physically shown you can work the route out for yourself. To make hand writing more legible, choose a dark felt tip pen and write neatly using thicker strokes. Be aware that some people have good vision in a limited area so would be ok with smaller print. Avoid clutter! Try to minimise the risk of someone tripping over things It’s important to take the time to tell people where the important things are like toilets, call buttons, and drinks. People may need a bit of time before they are confident. It can help people to have a bed near a landmark in the room, say a bed at the end rather than in the middle. Good lighting is important. A clip on reading lamp may be useful for a person to have. A magnifying glass may be useful to have around the ward for people who have a visual impairment to use to read. Be aware that people have a variety of sight difficulties and a magnifier may not meet their needs. Encourage people to bring in their own magnifier. Menus and food are a very common difficulty for people with sight problems in hospital People will often have difficulty reading and ticking the menus as they are usually printed in very small writing. Read the menu out for someone or enlarge in on the photocopier if someone reads large print. Meals may be left on a tray, on a table, which is out of reach near the end of the bed. Someone who has a visual impairment may not see the meal and miss their food. It’s important that staff take the time to describe to the person what is happening & where things are. The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 4 Supporting People with a Hearing Loss Firstly, establish how the deaf person communicates. If they are asking you a question using their voice, it is safe to assume that they will be expecting to lip-read your reply. • Face the person directly, if you look away the deaf person cannot see your lips. • Speak clearly at a normal pace. Do not shout • Make sure you have good light on your face so the person can see your features and read your lips easily. • Use whole sentences rather than one word replies lip-reading is 70% guess work and many words look the same. Using sentences gives contextual clues. • Be patient, if you are asked to repeat something try changing the sentence slightly, it may make it easier to understand. • Do not give up, if you cannot make yourself understood then try writing it down or drawing what you mean. • If the person is a sign language user, they will probably still expect to have to try to lip-read your reply. Very few hearing people sign, and deaf people are used to trying to communicate with hearing people. • Use gestures to help explain what you are saying. Use gestures, point, mime to help explain what you are saying. E.g. Show a cup and ask what they want to drink. Mime driving a car to ask if you can give them a lift. Point to objects to give clues, or point to give directions. Show size and shape with your hands • Use facial expressions to help convey meaning. • Fingerspelling - Deaf people usually fingerspell names, places, and unusual words. If the person has a learning disability and a hearing loss then please note this general advice about hearing loss, but also allow for the person’s learning disability see advice on page 3. The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 5 Using Signing To Support Speech The main benefit of using signing with speech is that it makes communication visual. People can see what you are saying as well as hearing it. People then have more ways of understanding the message. On the following page we have included diagrams of a few signs you may find useful on a hospital ward. These are signs for things not easily represented by a picture or symbol. It’s best to use the symbols where you can Some signs have an arrow which shows you the direction to move your hand. The double headed arrow here means up and down. A more specific action is explainied in writing. To explain that you are going for a drive you might say ‘we are going in the car’ as it keeps the language simple. The limitation of signing is that, as with speech, when you stop signing the message is gone and relies on the person’s memory. British Sign Language (BSL) Is a full visual language used by many deaf people to communicate. Not everyone who signs uses the full BSL. Some people use signs to support the words they are speaking. Many people who aquired a hearing loss later in life use signing in this way. A deaf person may need the support of an interpretor. Contact your local Deaf Services Team Makaton Signing Makaton is a language programme integrating speech, manual signs, and graphic symbols. Many people with a learning disability use Makaton. Key words are signed. We are going to the shop in the car. You only sign the bold words. Contact Makaton for advice on training. Their website is www.makaton.org The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 6 Some Useful Makaton Signs Eat Drink Yes No Toilet House - often used for home Please Thank You Sleep Pain Good Bad Please Note : These signs are for illustration. People learn Makaton signing in groups supported by Makaton representatives. Please go to www.makaton.org.for more information The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 7 Using Photos, Pictures, and Symbols Photos, Pictures and symbols can help people to: Understand Information Many people with a learning disability do not read, and some people find it hard to understand when you explain things. Pictures can help get your message across. Tell you what they need Some people with a learning disability do not communicate verbally. Some people ‘s speech can be hard to understand. Pictures can help them get their message across Make choices Many people find it hard to make choices in their head. Having pictures to look at helps. One benefit of using pictures is that they are permanent. Once you stop speaking or signing you rely on the person’s memory. The symbols we have included on the next few pages may help you to communicate more clearly with a wide range of people. Many people who have a learning disability will be familiar with some symbols Symbols are simple line drawings car that represent a word headache Note of Caution A picture, photo, or symbol is only a 2 dimensional representation of an object or idea. Not all people with a learning disability will take a meaning from a picture, photo, or symbol. Some people have a very profound disability and do not use pictures and symbols at all. Using an object, like a cup or a gown, can help to explain what you’re saying. Many symbols look like what they represent - others are more abstract. If you can’t easily tell what a symbol represents other people will struggle too, and will need help. Remember that many people won’t be able to read the word underneath. Some people will understand the symbol for car easily but may struggle with headache which is more abstract. Symbols and Signing Not everyone who uses signing will be familiar with symbols and not everyone who understands symbols will understand signing. Some people will use a mixture of both. The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 8 Symbols of Drinks Tea Coffee Milk Hot Chocolate Fizzy Drink Squash Milkshake The Hospital Communication Book Water Juice Developed on behalf of The Learning Disability Partnership Board in Surrey Sugar Lemon Orange Blackcurrant Red Fruits Lime Page 9 Symbols of Foods Dinner Sandwich Fruit Sweets Pudding Yoghurt Chocolate Cake Cereal The Hospital Communication Book Toast Biscuit Developed on behalf of The Learning Disability Partnership Board in Surrey Crisps Page 10 Symbols of People Nurse Doctor Mum Dad Staff Specialist Brother Sister Partner The Hospital Communication Book Grandad Grandma Developed on behalf of The Learning Disability Partnership Board in Surrey Friend Page 11 Symbols of Personal Things Glasses Hearing Aid Clothes Nightclothes Phone Book Money Radio Wheelchair Walking Frame Walking Stick The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Shoes & slippers Page 12 Personal Care Symbols Shower Wash Bath Hairwash Toilet Shave Brush teeth Brush hair Sanitary wear The Hospital Communication Book Dressing Gown Toiletries Developed on behalf of The Learning Disability Partnership Board in Surrey Make up Page 13 Symbols of Symptoms Hot Cold Headache Dizzy Backache Tummy Ache Sore throat Chest Pain Constipation The Hospital Communication Book Diarrhoea Tired Developed on behalf of The Learning Disability Partnership Board in Surrey Sick Page 14 Degree of Pain Happy OK In Pain Bad pain The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 15 Symbols of Procedures Weight Dressing Bandages Plastercast Temperature Tablets Medicine 75 Sling Mouth care The Hospital Communication Book Nail care Pulse Developed on behalf of The Learning Disability Partnership Board in Surrey Blood Pressure Page 16 Symbols of Procedures Scan Drip Canula Catheter ultrasound scan Endoscopy Sigmoidoscopy EEG Heart Monitor / ECG The Hospital Communication Book Naso-gastric tube Urine Test Developed on behalf of The Learning Disability Partnership Board in Surrey Operation Page 17 Symbols of Procedures Blood Test Stitches Blood test X ray Suppository Chair Enema Symbols for Moving Injection The Hospital Communication Book Injection Don’t walk Stay in bed Developed on behalf of The Learning Disability Partnership Board in Surrey Page 18 Body Parts Head Eyes Ear Mouth Tooth Neck Shoulder Arm Elbow The Hospital Communication Book Hand Chest Developed on behalf of The Learning Disability Partnership Board in Surrey Breasts Page 19 Body Parts Back Tummy Hips Bottom Penis Vagina Leg Knee Nose The Hospital Communication Book Foot Toe Developed on behalf of The Learning Disability Partnership Board in Surrey Finger Page 20 Full Body Front The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Back Page 21 Nil By Mouth No Drink No Food The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 22 Symbols of Places Ward Home Transport TV Room Cafe Chapel Garden Day Centre Shop Newspapers and Magazines Flowers Snacks The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Drink Page 23 When do I go home ? Monday Tuesday Wednesday Thursday Friday Saturday Sunday 7 nights 6 nights 5 nights 4 nights 3 nights 2 nights H1 onmighet The Hospital Communication Book Developed on behalf of The Learning Disability Partnership Board in Surrey Page 24
Url
/Media/UHS-website-2019/Docs/For-patients/The-Hospital-Communication-book.pdf

Children's hearing referral form for parents-guardians

Description
Parent/Guardian referral Community Paediatric Audiology Referral for children with hearing concerns Please complete all sections Please send this referral form to: Email: paedaudiologyreferrals@uhs.nhs.uk Postal address: Audiology Level A, Royal South Hants Hospital, Brintons Terrace, Southampton SO14 0YG. Tel: 023 8120 2997 PATIENT DETAILS NHS Number Forename Surname Address Postcode Date of Birth Gender Male Female Are you happy to receive text message reminders Yes No GP surgery Name and address: Please indicate your preferred clinic location: We cannot guarantee to meet these requests but will do our best. Pickles Coppice Millbrook: Weston Lane centre for healthy living: Ashurst child and family centre: Name Relationship to child Address (if different to child) Telephone Number Home: Mobile: Email address Is an interpreter required? Please state language if yes Yes No Language: Newborn hearing screen result (see red book) Pass Fail Nursery/Pre-School/School attended: Is the child currently under the care of social services? Yes No Name of Social Worker (if applicable): Social Worker contact number: Social Worker email: PARENT/GUARDIAN DETAILS Reason for Referral: (Please provide a summary of your concerns) Medical History: Family History of Permanent Childhood Hearing Impairment (Loss): Date of referral: ___________ Signature of Referrer: _________________________________
Url
/Media/UHS-website-2019/Docs/Services/Child-health/Childrens-hearing/Childrens-hearing-referral-form-for-parents-guardians.docx

National maternity survey 2024 - UHS NHS FT summary

Description
Background and methodology Background and methodology Benchmarking Headline results Benchmarking Change over time Change over time Comparison to Other Trusts Who took part in the survey? This slide is included to help you interpret responses and to provide information about the population of maternity service users who took part in the survey. 393 invited to take part Age Ethnicity 167 completed 43% response rate 41% average response rate for all trusts 35% response rate for your trust in 2023 35 and over 30-34 25-29 19-24 16-18 6% 1% 29% 19% 45% White Mixed 2% Asian or Asian British 9% Black or Black British Arab or other ethnic group Not known 6% 0% 4% 79% Parity 47% of respondents gave birth to their first baby. Sexuality Which of the following best describes your sexual orientation? Heterosexual / straight 94% Gay / lesbian 1% Bisexual 2% Other 1% Prefer not to say 2% 9 Maternity Survey 2024 | RHM | University Hospital Southampton NHS Foundation Trust Religion No religion Buddhist Christian Hindu Jewish Muslim Sikh Other Prefer not to say 0% 1% 0% 3% 3% 1% 2% 58% 32% Background and methodology Background and methodology Benchmarking Headline results Benchmarking Change over time Change over time Comparison to Other Trusts Who took part in the survey? (continued) This slide is included to help you interpret responses and to provide information about the population of maternity service users who took part in the survey. English as main language 85% of maternity service users have English as their main language. Types of communication needs Translation / interpreter 2% Sign language / Braille materials 1% Easy Read materials 1% Large print materials 1% Other 1% I do not have any communication needs 97% Long-term conditions Pregnancy-related health conditions Baby received neonatal care 21% of maternity service users have a physical or mental health condition or illness that has lasted or is expected to last for 12 months or more. Pelvic health problems Another pregnancy- related health condition None of the above Prefer not to say 1% 31% 20% 54% 26% of respondents reported that their baby received neonatal care. 10 Maternity Survey 2024 | RHM | University Hospital Southampton NHS Foundation Trust Background and methodology Background and methodology Benchmarking Headline results Benchmarking Change over time Change over time Comparison to Other Trusts Summary of findings for your trust Comparison with other trusts The number of questions at which your trust has performed better, worse, or about the same compared with all other trusts. Comparison with last year’s results The number of questions at which your trust has performed statistically significantly better, significantly worse, or no different than your result from the previous year, 2024 vs 2023. Much better than expected Better than expected 4 Significantly better Somewhat better than expected 2 About the same 50 No different 42 Somewhat worse than expected Worse than expected 1 Much worse than expected Significantly worse 4 For a breakdown of the questions where your trust has performed better or worse compared with all other trusts, please refer to the section “Comparison to Other Trusts”. 11 Maternity Survey 2024 | RHM | University Hospital Southampton NHS Foundation Trust 2024 Maternity Survey Results for University Hospital Southampton NHS Foundation Trust Where service user experience is best Where service user experience could improve ✓ Labour and Birth: Your labour and birth: Being involved in the decision to be induced ✓ Antenatal care: Start of your pregnancy: Information from midwife or doctor to help service users decide where to have their baby ✓ Antenatal care: Antenatal check ups: Midwives or doctor aware of service user's medical history ✓ Antenatal care: During your pregnancy: If service users had concerns, they were taken seriously ✓ Antenatal care: Antenatal check ups: Being asked about mental health by midwives o Postnatal Care: Care in the ward after birth: Partner or someone else close to service user was able to stay as much as the service user wanted o Care after birth: Frequency of seeing or speaking to a midwife o Care after birth: Receiving help and advice from a midwife about baby's health and progress in the 4 weeks after birth o Postnatal Care: Care in the ward after birth: Delays to discharge on the day of leaving hospital o Care after birth: Receiving help and advice from a midwife about feeding baby in the 4 weeks after birth These questions are calculated by comparing your trust’s results to the national average. “Where service user experience is best”: These are the five results for your trust that are highest compared with the national average. “Where service user experience could improve”: These are the five results for your trust that are lowest compared with the national average. This survey looked at the experiences of service users who gave birth at the trust in January and/or February 2024. Between May and August 2024, a questionnaire was sent to 393 recent service users who gave birth at University Hospital Southampton NHS Foundation Trust. Responses were received from 167 service users at this trust. If you have any questions about the survey and our results, please contact [NHS TRUST TO INSERT CONTACT DETAILS]. 13 Maternity Survey 2024 | [RTHRMUS| TUnCivOeDrsEit]y| H[ToRsUpiStaTl SNoAuMthEa]mpton NHS Foundation Trust
Url
/Media/UHS-website-2019/Docs/Services/Maternity/National-maternity-survey-2024-UHS-NHS-FT-summary.pdf

Lay Abstract Help Sheet (2024)

Description
TOP TIPS FOR WRITING A LAY SUMMARY A lay summary should provide an overview of your research that uses clear, plain language to communicate to a non-specialist audience. Lay summaries can make your findings accessible to a wider audience and broaden the impact of your research. KNOW YOUR AUDIENCE People who read your summary will be interested in your research but are not necessarily specialists. For example, imagine pitching your summary to: • a policy steering committee/MP • a family member over a family get-together • A-level students at a career day. Remember, your summary should get your message across with minimum effort from the reader. TELL THE STORY What do you need to say? Outline your summary by answering: Who, What, Where, When, Why, and How? How will you say it? • Avoid technical jargon and uncommon abbreviations unless absolutely necessary – if you have to use them provide a clear explanation. • Avoid scientific symbols and notations (e.g. ‘<’, ‘Σ’) – not everyone will know what they mean. • Use the first person and active voice. For example, say ‘we will look at how cells change’ rather than ‘how cells change will be looked at’. • Use positive, and not negative sentences. For example, say ‘We plan to repeat the tests once’, rather than ‘We do not plan to repeat tests more than once’. • Use person-centred language, rather than focusing on circumstance, illness, or disability. For example: ‘people with a disability/illness’ is preferable to ‘the disabled/invalids’; a person ‘has cerebral palsy’ rather than ‘is a victim of cerebral palsy’. • Use analogies to explain complex ideas – but remember to keep them relatable, e.g. link to an everyday activity. • Avoid complicated English or uncommon words. Examples include archaic language (e.g. amidst, whilst), and verb choices such as ‘conducted’ used in place of the simpler ‘done’. 1 • Have a title that is short, clear, relevant, and reader friendly. It is your first chance to catch the reader’s attention. What’s the bigger picture? • Cover the ‘so what?’ factor. Put your research into context for the reader – state the potential non-academic impact and benefits to society. For example, state how many people suffer from condition x, or ‘We spend £xx million on xx drugs’. • Include a ‘summary within a summary’: one final sentence which explains what the key findings are and why they are important. MAKE IT AN EASY READ • Keep your sentence length to an average of 20 words. • Try to stick to one main idea in a sentence, and avoid complicated sentence structure (e.g. lots of semicolons). • Check your summary for readability using software tools: o Hemingway Editor App o The Writer readability checker GET FEEDBACK • Read the summary aloud to yourself – this can help you check if there’s a logical flow of ideas. • Ask a non-scientist to read your summary to see if they understand it. STICK TO THE WORD LIMIT Keep within the 150 word limit as indicated in the conference abstract submission guideline. Adapted from: https://www.wiley.com/network/societyleaders/research-impact/how-towrite-a-lay-summary-for-your-research 2
Url
/Media/Southampton-Clinical-Research/Downloads/Lay-Abstract-Help-Sheet-2024.pdf

Lay Abstract Help Sheet (2024)

Description
TOP TIPS FOR WRITING A LAY SUMMARY A lay summary should provide an overview of your research that uses clear, plain language to communicate to a non-specialist audience. Lay summaries can make your findings accessible to a wider audience and broaden the impact of your research. KNOW YOUR AUDIENCE People who read your summary will be interested in your research but are not necessarily specialists. For example, imagine pitching your summary to: * a policy steering committee/MP * a family member over a family get-together * A-level students at a career day. Remember, your summary should get your message across with minimum effort from the reader. TELL THE STORY What do you need to say? Outline your summary by answering: Who, What, Where, When, Why, and How? How will you say it? * Avoid technical jargon and uncommon abbreviations unless absolutely necessary – if you have to use them provide a clear explanation. * Avoid scientific symbols and notations (e.g. ‘<’, ‘Σ’) – not everyone will know what they mean. * Use the first person and active voice. For example, say ‘we will look at how cells change’ rather than ‘how cells change will be looked at’. * Use positive, and not negative sentences. For example, say ‘We plan to repeat the tests once’, rather than ‘We do not plan to repeat tests more than once’. * Use person-centred language, rather than focusing on circumstance, illness, or disability. For example: ‘people with a disability/illness’ is preferable to ‘the disabled/invalids’; a person ‘has cerebral palsy’ rather than ‘is a victim of cerebral palsy’. * Use analogies to explain complex ideas – but remember to keep them relatable, e.g. link to an everyday activity. * Avoid complicated English or uncommon words. Examples include archaic language (e.g. amidst, whilst), and verb choices such as ‘conducted’ used in place of the simpler ‘done’. 1 * Have a title that is short, clear, relevant, and reader friendly. It is your first chance to catch the reader’s attention. What’s the bigger picture? * Cover the ‘so what?’ factor. Put your research into context for the reader – state the potential non-academic impact and benefits to society. For example, state how many people suffer from condition x, or ‘We spend £xx million on xx drugs’. * Include a ‘summary within a summary’: one final sentence which explains what the key findings are and why they are important. MAKE IT AN EASY READ * Keep your sentence length to an average of 20 words. * Try to stick to one main idea in a sentence, and avoid complicated sentence structure (e.g. lots of semicolons). * Check your summary for readability using software tools: * Hemingway Editor App * The Writer readability checker GET FEEDBACK * Read the summary aloud to yourself – this can help you check if there’s a logical flow of ideas. * Ask a non-scientist to read your summary to see if they understand it. STICK TO THE WORD LIMIT Keep within the 150 word limit as indicated in the conference abstract submission guideline. Adapted from: https://www.wiley.com/network/societyleaders/research-impact/how-to- write-a-lay-summary-for-your-research 1
Url
/Media/Southampton-Clinical-Research/Downloads/Lay-Abstract-Help-Sheet-2024.docx

Children's hearing referral form for health professionals

Description
Community Paediatric Audiology Referral for children with hearing concerns Please send this referral form to: Email: paedaudiologyreferrals@uhs.nhs.uk Postal address: Audiology Level A, Royal South Hants Hospital, Brintons Terrace, Southampton SO14 0YG. Tel: 023 8120 2997 PATIENT DETAILS NHS Number Forename Surname Address Postcode Date of Birth Telephone number Home: Mobile: Work: Email address Gender Male Female Are parents happy to receive text appt reminders? Yes No Newborn hearing screen result: School attended: Please indicate your preferred clinic location: We cannot guarantee to meet these requests but will do our best. Pickles Coppice Millbrook: Weston Lane Centre for Healthy Living: Ashurst Child and Family centre: REFERRING SERVICE: Referrals will not be accepted if the referring service is not identified. GP: Health Visiting team: School nursing team: Speech Therapy: Community paediatrics: Referrer Name Referrer Address Telephone No. (For urgent clinical findings) Email for correspondence Is an interpreter required? Please state language if yes Yes No Language: Safeguarding Concerns ☐ On Child Protection Plan ☐ Looked After Child ☐ Name of Social Worker (if applicable): GP surgery if not the referrer: The referral will not be able to be processed without the GP details. Other: Please specify service Click or tap here to enter text. Reason for Referral: Please tick all that apply. Referrals will not be accepted if a referral reason is not given. Failed Hearing Screen Recurrent Ear Infections Any Family History of Permanent Childhood Hearing Impairment (A family history of glue ear does not require a referral, unless there are also concerns about a child’s hearing): Parental Concerns about hearing Otitis media with effusion Speech Delay Behaviour Concerns Educational Concerns Other (please detail below) Additional Information: Date of referral: _________________________ Signature of Referrer: ___________________________________
Url
/Media/UHS-website-2019/Docs/Services/Child-health/Childrens-hearing/Childrens-hearing-referral-form-for-health-professionals.docx

Referral to community fibroscan service (Southampton CCG)

Description
Fibroscan referral, Southampton CCG Community Fibroscan Service Send this form by email to SouthamptonCommunity.FibroscanService@nhs.net Date: <Today's date> Name <Patient Name> Registered GP <GP name> NHS No. <NHS number> <GP Details> DoB: <Date of birth> <GP Details> Sex <Gender> Referring Clinician <Your Name> Address <Patient address> Telephone <Patient contact details> Language <Main spoken language> <English Speaker> Mobile <Patient contact details> Ethnic Origin <Ethnicity> * = Essential information Indication for Fibroscan Suspected Alcoholic liver disease Suspected NAFLD Risk Factors *Alcohol units per week: <Diagnoses> Audit c score: <Numerics> Diabetes <Diagnoses> *BMI: <Numerics> Weight <Numerics> BP: <Latest BP> - <Numerics> Smoking Status: <Diagnoses> Hypertension <Diagnoses> Subs Misuse <Diagnoses> ELF Score Elf Score: <Numerics> *I confirm their ELF score is >10.5 and they have a negative non-invasive liver screen as per DXS pathway guidance. If ELF <10.5 please follow guidance on DXS pathway – for clinical queries please use advice and guidance. Non-Invasive Liver Screen (NILS) *NILS negative NILs consists of : Autoantibodies, Immunoglobulins, Hepatitis screen, Ferritin Autoantibodies <Diagnoses> IG screen <Diagnoses> Hep screen <Diagnoses> Ferritin <Numerics> If NILs positive refer direct to Hepatology. Other results needed HbA1c: <Numerics> T Cholesterol <Numerics> Triglycerides <Numerics> ALT <Numerics> Alk Phos <Numerics> GGT <Numerics> INR: <Numerics> TSH <Numerics> Billirubin <Numerics> Albumin <Numerics> Platelets <Numerics> FOR TRIAGING USE ONLY: Referral Accepted - Please add to Waiting List Referral Accepted - Please add to Waiting List, some tests missing. Note to GP asking them to arrange Referral not Appropriate - Letter to GP as ELF <10.5 Referral not Appropriate - Letter to GP asking them to please work patient up as per DXS pathway. Referral not Appropriate - Letter to GP asking them to use Hepatology advice & guidance. Likely Diagnosis: FOR NURSE USE ONLY: Fibroscan Result: Additional Notes: Summary for <Patient name> NHS Number: <NHS number>: DOB: <Date of birth> Most recent consultation <Event Details> Medication <Repeat Templates(table)> Allergies <Allergies & Sensitivities(table)> Active Significant Problems <Problems(table)> Past Significant Problems <Problems(table)> Most recent other Pathology Hb: <Numerics> Sodium: <Numerics> Potassium: <Numerics> Creat: <Numerics> eGFR: <Numerics>, <Numerics> Ca (corrected) <Numerics> PSA <Numerics> ESR <Numerics>
Url
/Media/UHS-website-2019/Docs/Services/Hepatology/Referral-to-community-fibroscan-service-Southampton-CCG.doc

Multidisciplinary feeding clinic - patient information

Description
This factsheet explains what the multidisciplinary feeding clinic is and what will happen at your child's first appointment so that you know what to expect and can help to prepare your child.
Url
/Media/UHS-website-2019/Patientinformation/Childhealth/Multidisciplinary-feeding-clinic-1288-PIL.pdf
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