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Appointment information - Covid-19 update

Thank you for your ongoing patience and understanding while we continue to adapt to the Covid-19 situation.

In our genetics outpatient services we are offering patients either a face-to-face, video or telephone appointment.

Patients should receive a letter with instructions about the format of their appointment or letting them know if their appointment format has been changed. If you have any questions regarding an upcoming appointment, please contact the clinical genetics department on 023 8120 6170. 

Please let us know as soon as possible if you need to move or cancel your appointment by calling the telephone number on your letter or use our online cancellation website.

Please only come to the genetics department or your local hospital outpatient department for genetics appointments if instructed to do so.

Further advice and support

The Unique charity have published some general advice relating to Covid-19, as well as a practical guide for families while staying at home, on their website.

The British Society for Genetic Medicine (BSGM) have also created a document for general advice regarding coronavirus (Covid-19) for patients with rare genetic disorders.

Our service

Our specialist service diagnoses genetic disorders that affect all ages and body systems. We help people who:

  • are worried that a particular condition or disease in their family may affect them or their children
  • have a genetic condition and need specialist advice
  • have children with medical or learning difficulties and want to know if there are genetic factors involved
  • are expecting a baby and want to discuss an abnormal test result and find out what options are available.

Our genetic counsellors provide patients with the information and support they need to make informed decisions about their own future.

We also work with other services to provide specialist clinics for various conditions, including inherited cardiac conditions, eye genetics, endocrine disorders, neurogenetics, von Hippel Lindau disease, orthopaedic conditions and metabolic bone disease.

The Sunflower lanyard scheme

Our service supports the Sunflower lanyard scheme, which is a discreet way for people with hidden disabilities to show that they need extra support, help or a little more time.

To find out more information or how to register for the scheme, please see the Sunflower lanyard scheme leaflet.