Our chaplains are continuing to support patients, families and staff throughout this challenging time. During the current pandemic, there are some changes to our usual services. Please read below for further information. If there is any way that chaplains can support you or your loved ones in hospital, then please do contact us in the following ways:
- Call the spiritual care department on 023 8120 8517 - please leave a message on the confidential answerphone if there is no immediate reply.
- Email us on email@example.com - please note we usually check this e mail around 8.30 am Monday to Friday
- If you need to speak to a chaplain urgently then please call the hospital switchboard on 023 8077 7222 and ask to be put through to the duty chaplain
- Out-of-hours services are subject to fluctuation as staffing allows. Please always ask switchboard or your nursing staff.
Please note that patient referrals can be made via the nursing staff on the wards.
Our multi-faith chaplaincy team remains available to support patients. Team members are able to visit any patient when absolutely necessary, regardless of infection status.
For non-urgent referrals, chaplains will be advised by the latest infection prevention guidance. They will happily support any patient face-to-face where this is important for the patient, while liaising and working with clinical staff around any risk factors.
Where face-to-face visiting is not possible or advised, support can be given via telephone or video call.
Spiritual care resource boxes containing prayers, readings and symbols from a variety of faith and non-faith traditions are available on the wards. Please ask if you would like to access these. Bibles and other materials can be obtained for patients by contacting the spiritual care team.
Caring for families/loved ones
Chaplains are also continuing to support families and friends of patients - whether or not you are present on site. If you have a loved one in hospital and would value talking to someone, the chaplains are happy to support. Please contact us using the details above.
Limited details of visits are recorded in line with Trust policies. No information will be shared without your consent.
The chapel and prayer rooms continue to be open 24/7 for anyone who is on site. Please note that services for patients in the chapel are suspended until further notice in order to avoid spreading infection.
- Spiritual care recognises the needs of a person when faced with trauma, ill health or sadness. This can include emotional support, prayer or a quiet space to reflect.
- Our chaplains are available for religious care when appropriate.
- We also provide support for our staff members and give advice around spiritual and religious care.
- Chaplains are employed by the Trust and are bound by Trust policies, their profession’s code of conduct and healthcare chaplaincy standards. They are also required to have accreditation from the faith group they represent.
- We are normally assisted by a number of excellent spiritual care volunteers, but these may not be on site during times of high infection.