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Site information and services

Wheelchairs and disabled access at Southampton General Hospital

  • A number of wheelchairs are available from and around the main entrance.
  • Wheelchairs for outpatients and visitors are available from main reception, Monday to Friday, 8am to 7pm. These require a £5 deposit which is refunded on return of the wheelchair.
  • There are disabled car parking facilities and entrances around the site.

Chapels and quiet places

We have a number of chapels and quiet rooms where people can sit quietly or pray privately. These rooms are open 24 hours a day for patients, visitors and staff to use, whatever their beliefs may be.

For more information about places of worship and quiet spaces, please see the chaplaincy pages.


We are unable to take care of your personal laundry. Please ask a friend or relative to bring you enough clean items of clothing. If this is difficult, please talk to the ward housekeeper.

Fire alarms

Our fire alarms are tested once a week when you will hear intermittent bells ringing for about 20 seconds. At Southampton General Hospital this takes place on a Tuesday.

In the unlikely event of a real fire the alarm bells will ring continuously until the area has been made safe. An intermittent ring means there is a fire in an area near you. In both cases please follow the advice of staff who have been trained in fire safety. If you discover a fire, please contact a member of staff or go to the nearest break glass point and raise the alarm.


Most wards are equipped with a bedside entertainment system which gives access to telephone, internet, television and radio services including Sky TV channels and games.

You can listen to the hospital radio for free. To access the other services you can buy a card from one of the machines around the hospital or pay via a credit card direct from the bedside system. Charges for this service are set by the provider of the service and not by the Trust.

Hospital radio

Volunteers run hospital radio which is on air 24 hours, 7 days a week to Southampton General, Royal South Hants and Princess Anne hospitals. Operating from the top floor of Normand House along Tremona Road, the station also has request programmes from 8.30 to 9.30pm every evening. These can be heard free on Channel 1 on the Hospedia TV and telephone/radio units at patient's bedsides.

Patients and their family and friends are invited to make radio requests by either phoning the station number below or giving a request to volunteers who visit the wards. If you are interested in helping with the station, or wish to make a request please call 023 8078 5151, email us on or visit the Southampton Hospital Radio website.

There is also a special children's radio station, Radio Lollipop.

Radio Lollipop

Radio Lollipop is a volunteer-run radio station for children on wards at Southampton General Hospital. Operating out of a studio on B level, Radio Lollipop broadcasts Monday, Tuesday, and Thursday evenings from 6 to 8pm.

Children can visit the studio where they can help with broadcasts, or play with toys and computers. Programmes are broadcast to all the children's wards and requests can be made to the station by children from within the hospital by calling ext. 4677.