Hospital trust among top performers in country for staff engagement

University Hospital Southampton NHS Foundation Trust has been rated one of the top performing organisations in the country for staff engagement.

A total of 4,226 UHS staff took part in the 2014 NHS Staff Survey, which was completed by more than 255,000 staff across 287 organisations nationally, providing a response rate of 47.4%.

The survey, carried out by The Picker Institute Europe on behalf of NHS England, gives each trust an overall staff engagement score based on contribution to improvements, recommendation as a place of work or to receive treatment and staff motivation.

The 2014 results, published online at, show UHS recorded a score of 3.84 (out of five) for overall staff engagement against a national average of 3.74 for similar type trusts – placing it in the highest scoring 20%.

The trust is rated among the best in the country for the percentage of staff who feel they are able to contribute towards improvements at work (72% against a national average of 68%) and staff recommendation of the trust as a place to work or receive treatment (3.89 against a national average of 3.67).

In the final category related to the overall engagement score – the level of motivation among members of staff – respondents scored UHS better than average at 3.88 compared with 3.86 nationally.

Staff also rated UHS above the national average on job satisfaction (3.71 against 3.60), fairness and effectiveness of incident reporting (3.63 against 3.54) and effective team working (3.81 against 3.74).

Alison Thorne-Henderson, director of human resources at UHS, said: “The results of this survey are testament to the commitment, dedication and enthusiasm of our staff, which demonstrates that they are focused on being able to deliver the best possible care and experiences for our patients.

“While it is fantastic to see staff rating UHS among the country’s highest-performing acute hospital trusts, it is also important we also look at where further improvements can be made, such as managing levels of pressure staff face.”

Posted on Monday 2 March 2015

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