University Hospital Southampton NHS Foundation Trust
Neonatal intensive care unit

Neonatal intensive care unit

We provide specialist care to sick term and preterm (premature) newborn babies. You can find us on D level in Princess Anne Hospital

Our state-of-the-art, purpose-built unit has been specially designed as a bright, welcoming and spacious environment for babies and their families. We have 23 intensive and high dependency cots and 14 special care cots. Each cot has monitoring equipment and is colour-coded to give each baby their own place. Parent and carer facilities are available on the unit as well as within the hospital site.

As one of the largest neonatal units in the country, we treat around 900 babies a year, from across the south and the Channel Islands.

You can see a virtual tour of our unit here.

Visiting during the COVID-19 outbreak 

UHS currently has restrictions on visiting to prevent the spread of COVID-19. Please read the latest information on visiting restrictions.

Wednesday coffee mornings for families who have been discharged from our inpatient services have been cancelled until further notice. 

Other measures that you can take to minimise spread of this virus are:

Hand hygiene

If you would like your nurse to demonstrate or assess your handwashing, please ask. Please feel free to use the facilities in the entrance corridor to wash your hands before progressing to the nurseries and use the alcohol gel provided outside each room. Before you touch your baby, please wash and gel your hands. Please encourage and remind all staff to do this too - we are happy to be challenged.

Further measures you could take to improve your hand hygiene would be to remove rings (especially ones with stones) and watches, false nails and nail varnish. Nails should be kept neat and short. If you would like nail clippers or nail varnish remover, please ask. Having short sleeves means you are able to wash your hands and lower arms effectively. Using hand cream can help prevent your hands drying and becoming sore.


Each baby’s bed space is cleaned routinely. Nursing and housekeeping staff would be grateful if you can help keep bed spaces clean and tidy. If you would like to clean your baby’s bed space, please speak to the nurse looking after your baby. Keeping personal belongings at the bed side to a minimum is helpful and taking washing away with you after each visit would be appreciated.

Mobile phones

Phones have been found to be a significant source of all bacteria and viruses. Please help yourselves to wipes in yellow packets which are suitable for cleaning phones and other electronic devices. Remember to gel your hands after handling your phone and before touching your baby.

When you are away from the unit, keeping your environment clean and encouraging others around you to maintain good hand hygiene could further protect you from being exposed to the virus.

Social contact

Whilst we appreciate that having a baby in the neonatal unit is stressful and you will need support, please consider how many people you are in close contact with outside this unit. Social distancing to prevent the spread of this virus is recommended. If you are concerned about being in contact with someone, please speak to the nurse looking after your baby.

Sources of support

VCreate is a digital NHS-approved video messaging service we use on the unit. Please ask your nurse if you’d like to subscribe to this. You can share these videos with those people you would have liked to have visited your baby. In the nursery you can use video facilities on your own phone such as Facetime, but we remind you to respect others privacy and consider what is captured in these videos.

If you are noticing an impact on your mental health at this time, all of our staff are here to help you. Our family support team will be particularly helpful, so please ask if you’d like to speak to one of them. The BLISS charity website and Facebook page also have some good resources. To support your other children, please look at the BBC Newsround website and YouTube, where Dr Ranj uses helpful, child-friendly language to explain the coronavirus situation.

Thank you for working with us to keep you, your baby and our staff safe. 

Holding Little Hands - our family support group

Our Facebook group, Holding Little Hands, provides a space for support, latest news and information sharing. The group is run by family liaison sisters from our unit.

Contact us

  • You can call the unit on 023 8120 6001
  • Email the neonatal secretaries or call 023 8120 4643 or 023 8120 6007
  • Fax 023 8120 8522
  • Neonatal intensive care unit (NICU)
    Princess Anne Hospital
    Coxford Road
    Southampton, SO16 5YA