Chaplaincy support during Covid-19
Our chaplains are continuing to support patients, families and staff throughout this challenging time. During the current pandemic, there are some changes to our usual services. Please read below for further information. If there is any way that chaplains can support you or your loved ones in hospital, then please do contact us in the following ways:
- Call the chaplaincy department on 023 8120 8517 – do leave a message on the confidential answerphone if there is no immediate reply.
- Email us on firstname.lastname@example.org - please note there may be a 48-hour delay in responding via this method.
- If you need to speak to a chaplain urgently then please call the hospital switchboard on 023 8077 7222 and ask to be put through to the duty chaplain
Please note that patient referrals can be made via the nursing staff on the wards.
Caring for Patients
Our multi-faith chaplaincy team are continuing to support patients throughout this challenging time. They have been appropriately fit-tested and in a pandemic outbreak are able to support any patient where the visit is deemed absolutely necessary.
In terms of non-urgent referrals, chaplains will be advised by the latest infection prevention guidance. They will happily support any patient face-to-face where this is important for the patient while liaising and working with clinical staff around any risk factors.
Where face-to-face visiting is not possible or advised, support can be given via mobile devices. Spiritual care resource boxes containing prayers/readings from a variety of faith and non-faith traditions, as well as faith symbols such as the Om, Khanda symbol and prayer beads, rosaries and holding crosses are available on the wards.
If you are a patient or your loved one is a patient and you would like the support of a chaplain, please do ask the nursing staff to refer you to them.
Caring for families/loved ones
Chaplains are also continuing to support families and loved ones of patients – both those allowed on site and those who are unable to visit in these times. If you have a loved one in hospital, are finding things difficult and would value talking to someone, the chaplains are happy to support via telephone or in person if on site. Please contact us.
The chapel and prayer rooms continue to be open 24/7 for anyone who is on site and wish to use this space. Please note that services for patients in the chapel are suspended at this time until further notice in order to avoid infection spread. The team are currently exploring virtual means of delivering services to patients.
Our chaplaincy team works alongside patients, staff and relatives to provide support and spiritual care. Trained chaplains and volunteers are available to spend time with anyone who needs a listening ear or would like to talk through their experience.
Spiritual care recognises the needs of a person when faced with trauma, ill health or sadness. This can include emotional support, prayer or a quiet space to reflect.
Our chaplains are also available for religious care. They offer can contact faith representatives on your behalf and provide religious support (anointing, emergency baptism, pastoral care).
We also provide support for our staff members and give advice around spiritual and religious care.
**Please see current information above for details of how to contact chaplaincy during Covid-19**
Our chaplains provide a 24 hour on-call service across the Trust. There is a named chaplain for each clinical area of the Trust, known as link chaplains. While all members of the chaplaincy team can visit anywhere, link chaplains work closely with their specific areas to provide relevant support.
If you'd like us to visit you by your bedside, you can contact us on 023 8120 8517. You can also be referred to us by members of staff, relatives or by your local faith community. Find our more.