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Patients needing additional support

We're committed to ensuring that our patients can access the care they need and that any additional requirements are met, particularly when preparing for a visit to hospital. We are able to assist patients who may have additional needs to better enable access to their healthcare in a safe and supportive environment.

If you need extra support in hospital, or care for someone who does, these pages are for you. Use the links below to find out more about the support we can offer.

Carers Strategy 2021-2023

Carers often face barriers when accessing health and social care services. We recognise that our Trust has an important role in ensuring that carers in our region have these barriers removed and can access and receive care and services in an appropriate, enabling, and supportive way. Our carers strategy (below) sets out how we will achieve this:

UHS Carers Strategy 2021-2023
Size: 593KBType: pdf

Accessibility guides to our hospitals

We recognise the importance of ensuring every patient is able to access the world-class healthcare that is delivered here.

We have recently teamed up with AccessAble to produce a series of accessibility guides for each of our hospitals.

These guides allow patients and carers with a disability to plan their visit, identify potential barriers and understand what support is on offer.

To view these guides, visit the AccessAble website.

You can also contact our experience of care team about any accessibility queries via email at accessible@uhs.nhs.uk.

Visual guides

We have created some visual guides for our hospital services. These visual supports help display information through images and symbols and can be used to walk you through a scenario.

Hidden disabilities sunflower lanyard scheme

We are part of the hidden disabilities sunflower lanyard scheme. If you are a patient or visitor, please contact our patient support hub for further information or to register. Call 0800 484 0135 or email patientsupporthub@uhs.nhs.uk

If you are not a patient of University Hospital Southampton, please visit the national Hidden Disabilities website for further information.