Skip to main content

Patients with additional needs

We're committed to ensuring that our patients can access the care they need and that any additional requirements are met, particularly when preparing for a visit to hospital. We are able to assist patients who may have additional needs to better enable access to their healthcare in a safe and supportive environment.

If you need extra support in hospital, or care for someone who does, these pages are for you. Click on the links below to find out more about the support we can offer.

Carers Strategy 2021-2023

Carers often face barriers when accessing health and social care services. We recognise that our Trust has an important role in ensuring that carers in our region have these barriers removed and can access and receive care and services in an appropriate, enabling, and supportive way. Our carers strategy (below) sets out how we will achieve this:

UHS Carers Strategy 2021-2023
Size: 593KBType: pdf

Contact the accessibility team

You can also contact the accessibility team at

Resources you might find helpful when you come into hospital

The hospital communication book

The Hospital Communication Book

This book is about communicating.

The first part is about how staff at the hospital can change how they communicate so everyone can understand, but you might find it interesting and helpful too.

The second part has lots of pictures of things you might need to talk about while you're in hospital. You could use it at an appointment to tell the doctor how you're feeling, or your medical team might use it when they're explaining what treatment you'll need.

Click here to download the Hospital Communication Book

Good health care for all

Good health care for all

This leaflet tells you about the help you can ask for when you need to go to the doctor or to hospital.

Click here to download 'Good health care for all'

Easy to read COVID-19 vaccine advice for children and young people

Click here to view 'COVID-19 vaccine advice for children and young people'

Useful websites and contacts

Southampton community learning disability health team

Telephone: 023 8231 0300