Standards of care and behaviour

When you are in hospital, you can expect

  • To have a clear explanation of your condition and the treatment options available to you.
  • To be asked for your written fully informed consent to any operation or procedure. ·
  • To be sure that the information in your records will remain confidential.
  • To be treated with respect and dignity at all times
  • To be informed about different aspects of your treatment and what procedure(s) are being carried out.
  • To keep relatives or carers informed of your progress, if you wish.
  • You may apply to see your patient records if you wish. Please ask a member of staff for an application form.

In return, the Trust asks you to

  • Provide us with the necessary information about your condition, symptoms or medication in order to provide appropriate care.
  • Treat our staff with the same respect you expect from them.
  • Help, as far as you are able, in feeding yourself, keeping mobile and your personal hygiene needs.
  • Arrange for your transport home.
  • Arrange with your family or friends to take care of your personal laundry, if possible.